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Resolution programs enacted at Massachusetts hospitals

CARe is a new system enacted by two Massachusetts hospitals to encourage greater resolution between medical malpractice victims who want closure and the medical facilities that may have made a mistake, New England Public Radio reported on October 2.

Previously, hospitals would deny and allegations of medical malpractice and aggressively defend against them. However, this prevents families from getting closure and also stops hospitals from improving. Baystate Health and Beth Israel Deaconess are spearheading the program to make it possible for patients to know the truth about their case and what will be done to prevent future occurrences of error.

The program is entitled CARe, which stands for communication, apology, and resolution. After reviewing 100 cases, Baystate administrators found six they believe deserved an apology and further resolution. In some cases, compensation was included, although how much and to whom was not disclosed.

The Massachusetts attorneys at Crowe & Mulvey, LLP, understand the devastation that can result from a medical error or medical negligence. We are dedicated to fighting for financial compensation on behalf of medical malpractice victims, and we may be able to help you. Call our offices at (617) 426-4488 today to learn how we may advocate for you.


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